Handle incoming customer queries via phone, email, chat, or ticketing systems.Provide first-level troubleshooting and resolution for basic technical or service-related issues.Log, track, and manage customer tickets in the system.Escalate complex...
Manage end-to-end project lifecycle including initiation, planning, execution, monitoring, and closure.Facilitate agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.Collaborate with stakeholders to...
Develop and configure applications using Unqork modules, components, and workflows.Design and implement business logic, data models, and system integrations using APIs.Integrate external systems using REST/SOAP APIs and JSON-based data...
Manage and grow strategic enterprise and government accounts through strong relationships with C-level executives and IT decision-makers.Identify, qualify, and secure new business opportunities across key industry verticals.Achieve and exceed...
Review and screen technical CVs to ensure alignment with job requirements and client specifications. Evaluate candidate profiles based on technical skills, experience, and project relevance. Shortlist and present qualified candidates to the...
Oversee assigned park zones to ensure operational readiness, safety, cleanliness, and service quality.Support smooth day-to-day operations across all adventure activities.Assist in staff scheduling, manpower planning, and resource...
Product Strategy & DevelopmentDefine and own the affordability product roadmap aligned with business and sales objectives.Design and launch consumer financing solutions, including: Credit card installment plans, Leasing and hire-purchase...
Define the target-state Azure architecture for SaaS-based workloads.Design and implement Infrastructure-as-Code (IaC) strategies using Terraform and Azure Service Operator (ASO).Establish and govern GitOps-based deployment models using tools such...
Develop and maintain automated test scripts for web and mobile applications.Design, implement, and execute automated test suites using tools such as Selenium and JMeter.Apply strong QA methodologies to ensure high-quality software...
Lead and oversee the Sri Lanka Operations team, comprising 100+ employees across network, security, IT, and delivery functions.Partner with Australian Leadership Teams to define and execute long-term operational strategies aligned with business...
Design, build, and deploy scalable production-ready solutions using Large Language Models (LLMs) for automation and advanced AI applications.Develop APIs and containerized web-based applications to integrate AI models into business...
Develop and maintain applications using ASP.NET technologies including .NET Core, MVC, and Web APIs.Build and enhance frontend components using React.js and modern JavaScript frameworks.Design scalable architectures for enterprise-level SaaS...
Develop, maintain, and manage social media content calendars across platforms such as Facebook, Instagram, TikTok, and YouTube.Schedule and publish posts, stories, reels, and videos in line with marketing campaigns and brand objectives.Coordinate...
Create AI-generated visuals and short-form videos for social media platforms, marketing campaigns, and brand content.Develop prompts, iterate, and refine AI outputs to maintain consistent visual style, quality, and brand identity.Edit short-form...
Support the execution of performance marketing campaigns across digital platforms.Monitor and analyze campaign performance metrics such as CPL, CAC, and ROAS.Optimize marketing funnels to improve lead conversion and campaign efficiency.Conduct...