Analyze existing business processes and document current ("As-Is") workflows.
Design improved, future-state ("To-Be") processes.
Lead business process reengineering (BPR) initiatives to improve efficiency.
Gather detailed requirements from stakeholders and translate them into clear specifications.
Convert complex, paper-based government processes into optimized digital workflows.
Identify gaps, inefficiencies, and opportunities for automation or improvement.
Recommend and support adoption of AI-enabled and cloud-based tools to replace outdated desktop workflows.
Collaborate with technical teams, stakeholders, and end users to ensure solutions meet business needs.
Document process maps, specifications, and recommendations clearly for both business and technical audiences.

Requirements

3+ years' experience in Business Process Reengineering (BPR), As-Is/To-Be mapping, and detailed requirements gathering.
Proven experience converting complex, paper-based government processes into optimized digital specifications.
Strong proficiency with AI-enabled tools, cloud-based storage, and modern collaboration platforms (not traditional desktop-based workflows).

Skills Required